Please review the policies below before reserving your date.
BOOKING & PAYMENTS
A booking retainer is required to reserve your event date. The retainer confirms your reservation and removes the date from availability.
Payment timing is based on how far in advance the event is booked. The remaining balance is due according to your specific payment plan and will be outlined in your booking invoice.
Short-notice reservations may require higher upfront payment.
All payments must be current before access to the venue is granted.
CANCELLATIONS
Cancellations are subject to a booking retainer and limited refund eligibility.
A short grace period applies after booking. After that, the retainer becomes earned and non-refundable.
Refund eligibility decreases as your event date approaches and varies based on how early the event is booked.
Full cancellation terms are provided in your rental agreement/invoice and must be accepted before your date is confirmed.
RENTAL TIME & ACCESS
Rental hours are consecutive and include setup, event time, and cleanup.
Unused time is not refundable.
Requests for early access or day-before setup may be approved based on availability and require an additional fee.
Extensions are not guaranteed and must be requested in advance.
CLEANUP & RESPONSIBILITIES
Clients are responsible for removing personal items, disposing of trash, and wiping spills.
You are not required to sweep, stack chairs, or remove venue linens unless otherwise stated.
All vendors must remove their materials by the end of your rental period unless approved otherwise.
NOISE, GUEST BEHAVIOR & NEIGHBORS
Music levels must be kept within venue limits.
Groups may not gather in shared areas in a way that blocks neighboring businesses or disrupts operations.
Events may be ended immediately if conduct becomes disruptive.
DÉCOR RESTRICTIONS
Certain décor items are not allowed due to damage risk, including glitter, confetti, nails, fog, and open flames.
Please contact us if you are unsure whether your décor is permitted.
NO SMOKING
Smoking and vaping indoors are prohibited.
SECURITY & SURVEILLANCE
Security cameras are used in common areas for safety purposes.
Tampering with cameras is prohibited.
DAMAGE DEPOSITS
A damage deposit is required for all events and may be applied toward cleaning, damage, or overtime.
Unused portions of the deposit are returned within a specified review period.
FINAL AGREEMENT
Detailed policies and enforceable terms are provided in the official rental agreement.
By completing your reservation, you agree to those terms.
Questions?